Occasional Agents

Odoo Website Helpdesk Support Ticket

This module allow your occasional agents to access tickets.

 

Main Features

• System to allow your Occasional Agents who are internal employees of other department to access some tickets.
• Occasional Agents will see menu and tickets where he/she is Occasional Agents.
• Occasional Agents can communicate with customer or internal teams using chatter.
• For more details please watch video and below screenshots.

Menus Available:

• Occasional Agents Desk
• Helpdesk Tickets
• Helpdesk
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