Our Odoo Support Approach
At Probuse, we provide comprehensive functional and technical support for Odoo, along with strategic consultancy services focused on business process analysis, workflow optimization, and ERP alignment. Our goal is to empower organizations to fully leverage Odoo's capabilities to streamline operations and drive growth.
Our support and consultancy offerings are available in flexible service packages, tailored to meet the unique needs of each customer or partner—ranging from ad-hoc support to long-term advisory engagement.
We deliver real-time online assistance through various remote collaboration tools, ensuring prompt and efficient support regardless of location. For projects that require closer involvement, we also offer onsite consultancy, where our Odoo experts work directly at the client’s premises to ensure smooth implementation and knowledge transfer.
Clients can also reach us via email or offline channels for issue reporting, including bug fixes, module inquiries, or usability challenges. Every request is handled with priority and resolved within clearly defined service-level timelines to ensure consistent, high-quality support.