Odoo Knowledge Base for Helpdesk Support Tickets
Odoo Knowledge Base (Q&A)
Odoo Knowledge Base for HelpDesk Support Ticket (Q&A)
This app allow support team to see and create/manage knowledge base of questions and answers for helpdesk support ticket.Main Features:
- Allow your support team to quickly create Knowledge Base (Q&A) from ticket in backend.
- Allow your support team to search existing Knowledge Base (Q&A) and quickly reply to your customers with URL of website for that Knowledge Base (Q&A).
- Allow support team to set Category, Tags after creating Knowledge Base (Q&A) in backend.
- Before submitting support ticket allow your customer to view your Knowledge Base (Q&A).
- Allow your customer also view Knowledge Base (Q&A) in my account portal.
- For more details about helpdesk ticket app you can see dependant app.
- Watch video in live preview in Odoo store.
- Helpdesk/Knowledge Base
- Helpdesk/Knowledge Base/Knowledge Bases
- Helpdesk/Knowledge Base/Knowledge Base Categories
- Helpdesk/Knowledge Base/Knowledge Base Tags