Odoo Product Repair Management(All Types of Products/Items)

For Repair Industry and Repair Departments

This app for all repair industrise and business with Repair Department inside to handle repair requests from customer.

 

Main Features:

• Your Customer can send product repair request from your website and also attach documents of repair images and files.
• Generation of unique product repair request on submission and record it as product repair request in backend.
• Customer can check status of all product repair request tickets submitted by him/her on My Account page.
• Diagnosys of product repair requests and create quotation and send to your customer.
• Create Job Order / Work Order and assigned to Responsible or Technician.
• Configure Product Repair teams, Services, Service types.
• Configure Repair Product and Product Parts.
• Product More images.
• Print PDF - Product Repair Request.
• Product Request User / Technician can communitcate with customer using chatter and fill timesheet.
• Repair Request Manager can close ticket and send bill to customer (Billing from Quotation created from Diagnosys).
• Customer can give feedback and rating of Product Request.
• Manage your Product Repair Request tickets using assignment to multiple Product Request teams.
• Reports -> Product Repair Request in PDF and Product Repair Analysis Available.
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