Odoo Helpdesk Ticket Merge Support
Ticket Merge Odoo
Odoo Support Helpdesk Ticket Merge
This module allow you to merge tickets of your helpdesk support system.
- Allow support user to merge multiple tickets into one from list view of tickets.
- Allow them to merge ticket into one existing ticket by considering it as primary ticket.
- Allow them to create new ticket also after merging multiple tickets.
- Show Secondary tickets on primary ticket form.
- After merge all secondary tickets will be archive in system and will not appear in list but in future if you want to see you can still make them active again.
- For more details please see Video.