Return Picking from Helpdesk Ticket
Helpdesk Support Ticket Sales Order Return Picking
Return Picking from Helpdesk Support Ticket
Helpdesk Support Ticket with Sales order and Return
This app allows you to return the product(s) directly from the helpdesk support ticket for the selected sales order on the ticket form.
- Create return shipment of the product(s) directly from a helpdesk ticket form for related Sale order.
- Allow your helpdesk team to select the Sale order for the created ticket.
- Allow your helpdesk team to return the product(s) using the button Sale Order Return on the ticket form.
- The wizard will ask for Picking related to the selected Sale order on the ticket and popup.
- After selection of picking then the system will redirect to the return picking screen wizard which is Odoo standard return picking wizard. (Please note that a helpdesk user who is doing the return process should have access to stock/inventory otherwise Odoo can show access error/warning.)
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